Shipping policy

1. Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

Estimated delivery times:

• Domestic shipping (within your region): 3–7 business days

• International shipping: 7–21 business days

Please note: delivery times may vary depending on customs, carrier delays, or high‑volume periods.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website.

5. Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost and are the buyer’s responsibility.

6. Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at [your email]. We will assist you in resolving the issue with the carrier.

7. Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

8. Returns & Exchanges

For return or exchange information, please refer to our Return Policy.